About the Great Ocean Road Coast and Parks Authority
The Great Ocean Road Coast and Parks Authority is the dedicated Victorian Government entity entrusted with the care, protection and sustainable management of one of Australia’s most breathtaking and culturally significant coastal regions. Established under the Great Ocean Road and Environs Protection Act 2020, GORCAPA was created to address the complex and fragmented management of the coastline and ensure the long-term conservation of this iconic landscape.
By November 2025, GORCAPA will be responsible for managing more than 170,000 hectares of coastal reserves, National Parks, Marine Sanctuaries and foreshores stretching along 355 kilometres of stunning coastline. This includes high-profile sites such as the Twelve Apostles Visitor Experience Precinct and Cape Otway Lightstation, as well as local ports, community reserves and critical marine environments.
At the heart of its work is a commitment to protect the unique environmental, cultural, heritage and community values of the region. GORCAPA partners deeply with Traditional Owners, local communities and stakeholders to integrate cultural knowledge, ensure environmental stewardship, support sustainable visitation and build lasting benefits for regional economies and generations to come.
Accommodation Services Team
Our ten self-managed coastal Caravan Parks and Cape Otway Lightstation generate the majority of GORCAPA’s revenue. We are the single largest accommodation provider on the Great Ocean Road with over 800,000 visitor nights annually. Situated adjacent to some of the most spectacular beaches on the coast, we offer a range of accommodation options for families, tourists, students and visitors.
Purpose of the position
The Lightstation Attendant is an allrounder position at our Lightstation in Cape Otway. This position assists in fulfilling several roles, including those of:
- Housekeeper: responsible for cleaning and maintaining the public and site amenities, accommodation, and other facilities to a high standard. This may also require undertaking basic building maintenance functions from time to time to ensure public safety and functional operation, as directed.
- Ticket Sales Assistant: acting as the first point of contact to the Lightstation site. This involves being accountable for providing excellent customer service and satisfaction, ensuring customer needs and requirements are satisfactorily met.
- Café Assistant: performing a variety of duties in the site cafe to ensure an excellent customer experience.
Qualifications/experience:
- Relevant experience in Tourism or Hospitality sector
- Demonstrated experience in providing excellent customer service
- Practical cleaning experience involving a range of cleaning duties
- Experience in safe manual handling techniques and use of chemicals
- Current First Aid Certificate
- Barista/Coffee Making experience
- Food handling certificate
- Responsible Service of Alcohol certificate (desirable).
Knowledge/skills:
- Ability to communicate with people across a broad range of backgrounds in a friendly and approachable manner
- Proactive approach to problem solving
- Good time management and organisational skills
- Ability to be flexible at work and be part of a highly committed and vibrant team.
- Basic food preparation skills
- Knowledge of occupational health and safety processes and procedures.
- Ability to work autonomously with integrity and efficiency.
Applications require:
- Cover letter
- A current resume
Everyone is welcome at the Authority.
Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all. We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.