About the Accommodation Services Team
Our ten self-managed coastal Caravan Parks and Cape Otway Lightstation generate the majority of the Authority revenue. We are the single largest accommodation provider on the Great Ocean Road with over 800,000 visitor nights annually. Situated adjacent to some of the most spectacular beaches on the coast, we offer a range of accommodation options for families, tourists, students and visitors.
Purpose of the position
The Lightstation Attendant is an allrounder position at our Lightstation in Cape Otway. This position assists in fulfilling several roles, including those of:
- Housekeeper: responsible for cleaning and maintaining the public and site amenities, accommodation, and other facilities to a high standard. This may also require undertaking basic building maintenance functions from time to time to ensure public safety and functional operation, as directed.
- Ticket Sales Assistant: acting as the first point of contact to the Lightstation site. This involves being accountable for providing excellent customer service and satisfaction, ensuring customer needs and requirements are satisfactorily met.
- Café Assistant: performing a variety of duties in the site cafe to ensure an excellent customer experience.
What we're looking for?
- Relevant experience in Tourism or Hospitality sector
- Demonstrated experience in providing excellent customer service
- Practical cleaning experience involving a range of cleaning duties
- Experience in safe manual handling techniques and use of chemicals
- Current First Aid Certificate
- Barista/Coffee Making experience
- Food handling certificate
- Responsible Service of Alcohol certificate (desirable).
About you?
- Ability to communicate with people across a broad range of backgrounds in a friendly and approachable manner
- Proactive approach to problem solving
- Good time management and organisational skills
- Ability to be flexible at work and be part of a highly committed and vibrant team.
- Basic food preparation skills
- Knowledge of OHS procedures.
- Ability to work autonomously with integrity and efficiency.
Applications require:
Everyone is welcome at the Authority.
Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all. We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.